Draft for the practice to review and approve before the site goes live.
1. About this manual
This manual explains how to ask the practice of Dr Johan Jordaan for records it holds, as required by section 51 of the Promotion of Access to Information Act, 2000 (PAIA).
2. Contact details
- Practice: Dr Johan Jordaan, cardiothoracic surgeon
- Address: Room G5, Life Rosepark Hospital, 56 Gustav Crescent, Fichardt Park, Bloemfontein
- Phone: +27 (0)51 522 0051
- Email: drjjordaan.marie@gmail.com
3. The Information Regulator’s guide
The Information Regulator publishes a guide on how to use PAIA. You can get it from inforegulator.org.za.
4. Records the practice holds
- Patient records: personal details, medical history, consultation notes, test results and correspondence with referring doctors
- Accounts: medical aid details, invoices and payments
- Staff records: employment contracts and payroll
- Practice records: registrations, contracts with suppliers and tax records
5. How to make a request
Use Form 2 (Request for Access to Record), available from the Information Regulator’s website, and send it to the Information Officer by email or hand it in at the rooms. Say which records you want, and how you would like to receive them.
Patients asking for their own medical records can contact the rooms directly.
6. Fees
PAIA allows a request fee and an access fee for some requests. We’ll tell you the fee before we process your request.
7. Personal information under POPIA
For how we process personal information, who we share it with and your rights, see our privacy policy.
8. Availability
This manual is available on this website and at the rooms.

